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FAQ
You might have many questions regarding our products, store and more. Get the answers from the most asked questions right here
Has my order already been shipped?
Orders are usually shipped within 3-15 working days, sometimes sooner. You will receive a shipping email when your order has shipped. Please check your SPAM/Junk mailbox in case the email ended up there. If you can't find your shipping email or think you've deleted it, contact us and we can let you know in real time whether your order has shipped or not.
My order still hasn't arrived, what now?
If your order takes longer than 15 working days after dispatch, please contact us and we will look into the issue for you. We offer a money back guarantee or have your order reshipped.
What payment options are there?
We accept all major credit and debit cards via. We also accept PayPal payments as well. If your card has been declined then please don't worry, just contact us and we will advise you.
I ordered 2 or more items, why did I only receive one?
If you order multiple items at once, they may be shipped separately as the products are shipped from different warehouses. You may receive one item before the next. So don't panic if you don't receive all your items at once... you will get them!